Tag Archives: EMC Documentum
How An Energy Company Achieved 4-6 Second Customer Response Time Using an InfoArchive Solution
13 août 2015 |
Eric Severson |
application decommissioning, Application Retirement, customer service, Data Security, EMC, EMC Documentum, InfoArchive, PRO Archiver, Regulation Regulation as the Root of Improved Customer Service Since the 1990s, the Energy industry has been riding a complex wave of both regulation and deregulation. This complexity–along with constant change and unpredictability in the regulatory environment itself—continues to pose a great challenge for energy companies. On the regulatory side, the