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A few weeks ago, our company underwent its annual ISO audit—an exercise to evaluate and confirm that the company is conforming to processes that ensure business efficiency and quality, which, in turn, translate into better products, solutions, and services for our customers. An ISO auditor sat with me at my

One of the benefits that S1000D provides to the community of technical documentation is the standardization of business process related metadata. Let’s lo at the quality assurance cycle for example. Each Data Module (DM) carries the information describing its quality assurance state, which is coded as part of the XML

The Air and Aerospace MRO and Operations IT Conference descended on a new venue in Noordwijkerhout, near Amsterdam last week for what would be the tenth and largest instance of the European, Middle East, and African leg of the popular aerospace IT conference and exhibition. Emerging Technology was this year’s

Addressing Data Compliance and Legacy Applications in the Financial Services Industry Pressures from Dodd-Frank in the United States and MIFID II in Europe are causing financial services organizations to revisit their information management strategies in order to mitigate risks. Two areas that pose challenges are regulatory data compliance and effectively

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